Unclock the Leader within.
Stop Losing Customers. Start Creating Raving Fans.
Customer service is your biggest profit lever. Partner with John Tschohl to build a loyalty‑driven culture that keeps customers buying, referring, and renewing.
John Tschohl 10 Minute Speaking Demo
Trusted by 500+ CEOs , Entrepreneurs, and Founders
Feeling Stuck or Overwhelmed as a Business Owner?
If growth has stalled, costs are rising, or your team is burned out, weak customer service is almost always part of the problem. John helps you turn every interaction into a competitive advantage so customers stay longer, spend more, and tell others about you.
Reduce customer churn and complaints without adding more headcount.
Turn front‑line teams into confident, proactive problem‑solvers.
Build simple service systcems that work even when you are not in the room.
- About John
Meet John Tschohl your Business and Growth Partners
For over 45 years, John Tschohl has been solely focused on helping organizations drive a service culture through his technology built on practicality, simplicity, and common sense.
Called the “Guru of Customer Service by Time and Entrepreneur magazines and USA Today and often called the Father of Customer Service.
Here's How I Help You Grow
Choose the level of support that fits your goals, timeline, and team size.
Programs For Employees
Clarify your service vision, fix the biggest friction points, and design a simple, repeatable customer experience that scales with your growth
Programs For Managers
Interactive workshops that energize your staff, reset service standards, and give everyone the tools to delight customers at every touchpoint.
Books
A structured roadmap, tools, and ongoing support to transform customer service into a core part of your culture—not a one‑time event.
Companies have nothing without customer success. John is the Guru when it comes to Customer Service, understanding and explaining how every interaction with a customer can help, or hinder, a company. John not only shared great ideas, but he also included great examples that impressed upon my team the increasing importance of customer service in this new Social era.
John Tschohl gets it: companies have nothing without customer success.
Chairman and CEO Salesforce
Watch, Learn and Grow
Insights to Grow your Business
