Cyprus

Jenny Anagnostopoulou, Boussias Communications, Customer Service Guru Day, Cyprus

Bulgaria

Dimitar Vasilev – Varna Bulgaria

Greece

Vassilis Kafiris – Boussias Communications – Athens, Greece

Latin America

Rey Pena – Director Forums and Events Santader – Costa Rica

Teresa Cueva – Managing Director – Escuela Servicios de Excelencia – Lima Peru

Jose Hodgson

Jose Luis Acevedo – Speed in Service Seminar – Guadalahara Mexico (English)

Jose Luis Acevedo – Speed in Service Seminar – Guadalahara Mexico (Spanish)

Africa

Brian Khumal0 – CEO – Service Quality Solutions – South Africa

Russia

Ilya Zimirev – Kirov Russia

John Tschohl Client Service Seminar – How to Earn on the First Class Service

Jyldz Karatalova – B2B Globe – Bishkek Kyrgyzstan (English)

Jyldz Karatalova – B2B Globe – Bishkek Kyrgyzstan (Russian)

Gregory Avetov – CEO – Synergy Business School – Russia

Alyona Zhupikova – Russia

Ludmila Butt – General Manager – Ueda Ukraine

Elena Kurepina – Service Academy – Nizhny – Novgored Russia

Ruslan Chervak – CEO – Rich Strategy – Ukraine

Olga Zhigaltsova – General Director – The Business Education Center – Ekaterinburg Russia